A commitment to human centered and data driven design

With 18 years of experience leading design teams across diverse industries including medical devices, pharmaceuticals, insurance, and finance, I am a seasoned UX design manager and design strategist. My passion lies in solving complex problems with simplicity and fostering a fun, collaborative environment. I adhere to servant leadership principles, helping others achieve their goals.

A passion for helping teams achieve their goals

Prioritizing their needs, fostering collaboration, and creating an environment where innovative user-centered solutions can thrive.

Data Driven

Leveraging quantitative and qualitative data to inform and optimize user experiences, ensuring decisions are based on evidence rather than assumptions.

Human Centered

Focusing on creating solutions that prioritize the needs, preferences, and experiences of the end users, ensuring that products and services are intuitive, accessible, and impactful.

Design Strategy

Creating a comprehensive plan that aligns user needs with business goals, ensuring that design decisions drive impactful and sustainable user experiences.

Coaching

Providing constructive feedback, encouraging continuous learning, and helping team members navigate challenges to deliver exceptional user experiences.

Project Management

Setting clear goals, managing timelines, allocating resources, and facilitating communication among team members to deliver high-quality user-centered solutions on time and within budget.

Process Driven

A well-defined UX process is essential for creating successful, user-centered products that meet business objectives and deliver value to users.

Some of my work

My work for the last while has all been covered under NDA but please see below a couple of ‘samples’ that explain my process and experience

Creating a customer collaboration network

  • UX Research
  • Change Management
  • Process Creation and Adoption

Servant Leadership for UX

  • Empowerment
  • Collaboration
  • Growth

Design Process

  • UX Research
  • Change Management
  • Process Creation and Adoption

Servant Leadership for UX

  • Empowerment
  • Collaboration
  • Growth

“With great power comes great responsibility.”

Uncle Ben

Spiderman